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Patient Information

Your Pets Are Our Priority

At our PetVax Complete Care Centers hospitals in the Memphis area, we are committed to our special patients and their proud owners. We back this with years of veterinary experience and a deep and abiding passion for pets. 

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What to Expect at a Veterinary Appointment

If you know what to expect from your first appointment at one of our veterinary hospitals, the process will be much easier and more pleasant for both your pet and you. 

Get Settled

We encourage our clients to arrive with their pets at least 10 minutes early to their appointments to provide them with some time to fill out our New Patient Form. If you'd like to save some time, you also have the option to complete the  New Patient Form online in advance.

Meet Your Veterinarian

A member of our veterinary team will review your pet's medical history and speak with you about any issues they may be experiencing. At this time, you will be able to ask any questions you want and well will dedicate time to answering them.

Examination, Diagnosis & Treatment

Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet. 

After each visit with us, we will create a detailed report of the discussion we had with you, your pet's treatment plan and any other relevant information. We will be sure to keep this information on-hand and accessible for you whenever you require it.

Our Pet Care Philosophy

We at PetVax Complete Care Centers are proud to be able to serve pet owners in Memphis and from across Southwestern Tennessee and Northern Mississippi. We believe in providing state-of-the-art veterinary care with compassion and expertise. 

Since 1994, we have been offering our clients comprehensive preventative care, surgical interventions and emergency vet services when their pets need it the most. We can't wait to meet you work together to care for your beloved companion.

Hospital FAQs

Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.

Pet Owner Resources

Here are some helpful links for your pet's health.

Access Pet Medical Records

Our locations each offer access to your pet's medical records through the AllyDVM app.

Choose your hospital below and sign in.

PetVax - Midtown

PetVax - Germantown

PetVax - East Memphis

PetVax - Cordova

PetVax - Bartlett

New Patient Form

Download and fill out the New Patient Form to bring with you to your appointment.

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Financing Options

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New Patients Welcome

PetVax Complete Care Centers is accepting new patients! Our experienced vets are passionate about the health of Memphis companion animals. Get in touch today to book your pet's first appointment.

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