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Pet Boarding

At PetVax Complete Care Centers, we offer overnight and daycare boarding for dogs and cats at our Bartlett, Germantown and Raines Road hospital locations. While they are staying with us, we will treat your pet like family and provide them with a home away from home.

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A Home Away From Home

We know that it can be stressful to have to leave your pet behind when you go out of town. This goes doubly when your companion is feeling ill or is recovering from a medical procedure. At PetVax Complete Care Centers, the vets at our Bartlett, Raines Road and Germantown locations are here to put your mind at ease.

At these three hospitals, we are able to provide general and medical boarding services for all f our patients. We are able to accommodate the needs of dogs can cats that standard boarding facilities also may not be equipped to handle.

Pet Boarding in Memphis | Cat & Dog Boarding Services

Boarding: A Typical Day


Every morning, the dogs that are staying with us venture into our indoor dog run before their breakfast. While they are there, we clean, disinfect and stock their kennels with fresh linens. 

Your dog will have supervision during the day while they are staying with us—this includes while they are resting and playing. In the evenings, we serve them dinner and take them out into the run one last time before bed.


Your cat will be fed according to your specifications and their requirements, to ensure their routine is the same as it is at home.

We make sure to provide your kitten with daily one-on-one interactions. This includes play, snuggles and pets. We will check, clean and disinfect their litter boxes throughout the day. 

Additionally, we refresh linens and clean your kitty's room daily. Our cat boarding area is separated from the dog area to ensure your kitty feels relaxed and safe while they stay with us.

Medical Boarding

We will supervise your pet, administer medications and keep a close eye on them when they require medical boarding services. Our expert vets and nurses will aim to keep your pet's schedule of receiving their medications. 

FAQs About Pet Boarding

Our veterinary teams in Bartlett, Germantown and on Raines Road are serious animal lovers. We all enjoy giving our boarders the love, affection and attention that they deserve.

Read our FAQs for answers to our most frequently asked questions about pet boarding at PetVax Complete Care Centers.

If you have further questions about boarding, please feel free to contact us!

  • What accommodations and amenities do you have?

    We've got everything your pet needs for a fun, recuperative and safe stay, including the following accommodations and amenities:

    • Climate-controlled kennels
    • Comfy, cozy beds for each guest
    • Clean towels, blankets, and bowls
    • Individual space for each pet
    • Separate boarding area for cats
    • Outdoor play area
    • Vaccinations if required
    • Ample daily playtime with staff
    • Special diet accommodations
  • Is there a limit to the number of pets I can board at a time?

    We have a large facility and are able to accommodate several animals at once, provided you give us sufficient notice.

    Depending on the circumstances, we may be able to board family members (canine/canine or feline/feline) together.

  • How much does pet boarding cost?

    Boarding fees vary based on the duration of the stay, the size of the pet, and special medical requirements. That said, our pricing is affordable and competitive, and we welcome you to contact us for a quote.

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  • What time should I drop off and pick up my pet?

    All pets must be dropped off or picked up within our regular hours. At each of our boarding locations, you can drop off your pet starting at 7:00AM every morning. 

    Reservations are required, especially for holidays and summer weekends. During these times, we recommend that you call 2-3 weeks in advance to increase the chance that a spot will be available.

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  • What should I pack for my pet?

    Food: We provide food for pets staying with us. However, please feel free to bring enough of your pet's regular food to last the duration of the stay.

    Medication: If your pet takes any medication, bring it along for our staff to administer.

    Toys: If your pet has a special toy or two, bring them along.

  • What if my pet needs to take medication?

    We will be glad to administer your pet's medications while they are with us.

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  • Can I get updates about my pet during their stay?

    Yes, feel free to call us during your pet's stay for updates. If there is a problem, we will contact you via the emergency contact information you provide.

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  • How should I prepare for my pet's stay?

    Each animal is different. To prepare for your pet's stay with us, we'll take the following steps to ensure that we can meet their unique needs.

    Step 1: Contact us to get started

    Contact us to book, and to discuss details about your pet and your boarding needs. A member of our team will be happy to coordinate your booking.

    Please note that, due to the nature of our accommodations, we do not accept unaltered dogs. Pets must be up to date with all vaccinations and free of fleas and ticks to stay at our facility.

    Step 2: Book a trial stay

    We want to be absolutely sure that we are a good fit for your pet before an extended stay. The trial stay consists of a full day of daycare where we can take the time to assess your pet's temperament and make sure they fit in with the pack.

    Step 3: Set your pet up for success

    On the day you drop your pet off with us, there are a few steps you can take to help reduce any stress your pet may feel.

    Spend some extra time with your pet beforehand, and make sure they get some vigorous exercise so that they are feeling calm. When you arrive at our facility, stay calm, cheerful and confident during the separation.

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New Patients Welcome

PetVax Complete Care Centers is accepting new patients! Our experienced vets are passionate about the health of Memphis companion animals. Get in touch today to book your pet's first appointment.

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